Overall Job Function: Responsible for presenting the garments according to the H&M guidelines in order to maximize sales with guidance and direction of Visual Merchandising Manager and Management team

Job Responsibility including but not limited to:

Customer Service

• Provides excellent direct and indirect customer service according to H&M standards

Job Knowledge

Ensures garment presentation and garment care is executed per H&M guidelines referenced in the below information sources:

o Department Books

o Store Book

o Technical Book

o Campaign Information

o Sales Tools & Store Information

• Provides the season start information from Sales Organization and prepares the kick-off with the management team

• Updates the Department Book, Store Book and Technical Book with the latest refill pages

• Plans and implements all store campaigns and activities together with the store team

• Ensures consistent garment care throughout the entire store

Efficiency

• Actively works in a commercial way to maximize sales, focusing on: Top Priority Products, A-Areas and Basket items as well as ensuring a Red Thread is clearly demonstrated through the visual presentation

• Ensures that orders for display materials and supplies are placed in a timely manner

• Responsible for the care and maintenance of display materials

• Keeps the visual room clean and organized

• Checks the material arriving to the store in a timely fashion, confirming quantities, condition, etc

• Minimizes security and safety risks

• Plans and works with sales and operation goals to drive growth

• Supports in-store routines when necessary

Team Player

• Trains, coaches and gives daily feedback on garment presentation to the store staff

• Plans and conducts the Keep It Commercial training together with the Store Manager & Department Manager

• Provides label and design training for staff and managers

• Informs store team about changes in the presentation of garments

Minimum Candidate Qualifications:

• Associate's degree in a Fashion industry specialty preferred

• 2 years of retail visual merchandising experience

• Ability to lift in excess of 20 pounds

• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance

• Ability to climb a ladder and use a step stool

Skills, Abilities and Other Requirements:

• Strong visual Merchandising skills and the ability to drive business through creativity, fashion and consciousness and commerciality

• Knowledge of basic computer skills

• Ability to provide day to day visual training and guidance through H&M's shared values

• Ability to work in a fast paced, deadline driven environment

• Exceptional customer service- and interpersonal skills

• Strong organizational and time management skills

• Strong verbal communication skills

• Able to work independently while still working within a team environment

• Must be able to work with hand and power operated tools and lift in order to execute display set ups

• Ability to work flexible hours and extended hours at times

• May be required to travel to support other stores

Fashion, fun and action!

As one of the world’s largest fashion retailers, H&M offers endless career opportunities. A fast paced, buzzing environment with great diversity – a place where the customer is always the center of attention.

Today, H&M employs around 148,000 people for over 4,000 stores in more than 62 markets worldwide. And we are continuing to grow.

The first H&M store, opened by Hthai in Bangkok is located at the best business location in Siam Paragon Shopping Mall in September 2012. It occupies 2 floors and offers a complete range of fashion wear for Women, Men and Children. This flagship store at Siam Paragon, with a unique H&M store design, is among the largest in South East Asia. At present we have opened 21 stores in Thailand and will be many more in the near future.

Benefits

- Annual leaves 8 days

- Bonus

- Provident fund

- Health Insurance

- Working 5 days per week

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